Legal & Trust

Privacy Policy

Your health information deserves the same discretion we bring into your home. Here's exactly what we collect, why, and how we protect it.

verified Last Updated: July 31, 2026

LAYRONIX Life Sciences Pvt. Ltd. ("LAYRONIX," "we," "us") provides doorstep aesthetic, skin, hair, and wellness treatments across Delhi NCR. This policy explains how we collect, use, store, and protect the personal and health-related information you share when you book a consultation, use our website, or receive a treatment at your home or our studio. By using our services, you agree to the practices described below.

01

Information We Collect

We collect information you provide directly, information generated through your treatment journey, and limited technical data from your use of our website.

CategoryExamples
Contact detailsName, phone number, email address, home address for doorstep visits
Consultation dataTreatment interest, skin/hair concerns, photos you choose to share, appointment history
Health informationRelevant medical history, allergies, and conditions disclosed to our specialists before treatment
Payment informationBilling details processed securely via our payment partners — we do not store full card numbers
Technical dataIP address, browser type, and pages visited, collected automatically via cookies
02

How We Use It

We use your information solely to deliver safe, personalized care and to run our business responsibly.

  • check_circle Scheduling and confirming your at-home or in-studio consultations and treatments
  • check_circle Allowing our specialists to design a treatment protocol suited to your anatomy and goals
  • check_circle Sending appointment reminders, care instructions, and follow-up communication
  • check_circle Processing payments and maintaining accurate billing records
  • check_circle Improving our services, website experience, and treatment protocols
  • check_circle Meeting legal, regulatory, and clinical record-keeping obligations
03

Health & Consultation Data

Because we deliver clinical-grade treatments, some information you share — such as skin condition photos or medical history — is sensitive by nature. This data is accessed only by the specialist assigned to your case and the clinical team directly involved in your care plan.

encrypted

Before-and-after photos are only used in marketing with your explicit, separate written consent. You may withdraw this consent at any time.

04

Sharing & Disclosure

We do not sell your personal information. We share it only in the following limited circumstances:

  • groups With the specialist or therapist assigned to conduct your at-home visit
  • payments With payment processors strictly to complete your transaction
  • local_shipping With scheduling and logistics partners to coordinate doorstep appointments
  • gavel When required by law, regulation, or a valid request from a government authority
05

Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and measure the performance of our booking pages. You can disable cookies through your browser settings, though some features of the site may not function as intended.

06

Data Security

We apply industry-standard safeguards — encrypted storage, restricted internal access, and secure payment gateways — to protect your information from unauthorized access, alteration, or disclosure. While no system is completely infallible, our team is trained to handle client data with clinical-level confidentiality.

07

Data Retention

We retain your consultation and treatment records for as long as necessary to provide ongoing care, meet legal and clinical documentation requirements, and support any follow-up treatments. You may request deletion of non-essential data at any time, subject to our regulatory record-keeping obligations.

08

Your Rights & Choices

You have control over the information you've shared with us. You may:

  • visibility Request a copy of the personal data we hold about you
  • edit Ask us to correct inaccurate or outdated information
  • delete Request deletion of your data, where legally permissible
  • unsubscribe Opt out of marketing messages at any time via the unsubscribe link or by contacting us directly

To exercise any of these rights, reach out using the details in the Contact Us section below.

09

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal or health information from anyone under 18 without the consent of a parent or guardian. If you believe a minor has provided us information without such consent, please contact us so we can remove it.

10

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Material changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page occasionally.

11

Contact Us

For any privacy-related questions, requests, or concerns, reach our team directly:

  • call +91 97177 82721  /  +91 99900 58917
  • mail privacy@layronix.com
  • location_on Shop No. 439, 5th Floor, Westend Mall, Janakpuri District Center, New Delhi, 110058